Refund policy
Returns, Refunds, and Cancellations
General Merchandise
You may return most Products in new, unused, and undamaged condition within 14 days of delivery for a full refund of the purchase price, less original shipping charges. To initiate a return, contact us at about@breadcoins.com with your order number and reason for return. You are responsible for return shipping costs unless the item was defective or we made an error. Refunds are processed within five to seven business days of our receipt and inspection of the returned item.
Coins and Precious Metals
Returns of coins and precious metals products are accepted at our sole discretion. To request a return, contact us at about@breadcoins.com within 14 days of delivery with your order number, the reason for return, and photographs of the item and packaging. All return requests are subject to review and acceptance by Breadcoins.com. We reserve the right to decline any return request that does not meet our condition standards or that we determine is not in our best interest.
Accepted returns must be shipped back in original, undamaged condition with all original packaging and documentation. Return shipping costs are the responsibility of the buyer. Refunds for accepted returns are issued after we receive and inspect the returned item, less any original shipping charges. We will notify you by email whether your return has been accepted or declined within five business days of receipt.
We are not responsible for items lost or damaged during return shipment. We strongly recommend using a trackable, insured shipping method for all coin and precious metals returns.
Order Cancellations
You may request cancellation of an order before it ships by contacting us immediately at legal@breadcoins.com. Cancellation requests are subject to acceptance by Breadcoins.com and are not guaranteed. Once an order has shipped, standard return procedures apply. We reserve the right to cancel any order at our discretion prior to shipment and will issue a full refund in such cases.